Returns & Exchanges
At Vireon, we want you to experience the ultimate sleep comfort with your Sweet Spot Pillow. If you are not completely satisfied with your purchase, you can return or exchange your item within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) and prepaid shipping label.
Package Your Pillow
Place the Sweet Spot Pillow in its original packaging or a secure box, ensuring all components and promotional inserts are included.
Ship the Item
Affix the provided shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing